A torn-up roofline after a storm isn't a "get to it next week" problem, and we don't treat it like one — Roof Repair Smedway answers, scopes the damage, and dispatches a crew across Staten Island fast.
Roof Repair Smedway grew out of Staten Island, NY job sites, not a corporate rollout plan — that's still how we staff every Roofing crew we send to Staten Island.
We don't treat licensing as a formality — it's proof that the person on your roof knows what they're doing and that you're covered if anything goes sideways.
We've replaced enough botched patch jobs from other companies to know exactly what corner-cutting looks like a year later — drywall stains, soft decking, mold nobody can see yet.
Proof of licensing before the first ladder goes up.
Someone answers, every time, day or night.
No invoice surprises once work is underway.
We already know Staten Island's weather patterns and permit process.
A roof rarely just fails one day — it usually spends months quietly showing signs that get written off as cosmetic.
None of the six signs below require an emergency call on their own, but each one is worth a scheduled inspection before it turns into something bigger.
Heavy granule loss usually means the shingles are nearing the end of their service life.
A cupped shingle traps moisture instead of shedding it, which speeds up decking rot underneath.
Daylight visible through the attic roof boards means water has the same path in.
Stains grow slowly, which is exactly why they get ignored until they spread.
Rooms that run noticeably hotter than the rest of the house often trace back to roof or attic issues.
A bare patch after high wind is a direct gap in your roof's weather barrier that needs covering right away.
We split our work into specific service lanes because a wind-lifted shingle and a full system replacement need completely different crews and timelines.
Below is the full breakdown of what we cover in Staten Island, so you can see roughly where your situation fits before you even call.
Active leaks get priority dispatch — a temporary cover first, a proper repair as soon as the crew can get materials on-site.
From a few cracked shingles to a complete tear-off, residential jobs get scoped against manufacturer spec, not a rough guess.
Flat roofs get scheduled inspections in addition to repair calls, catching ponding-water problems early.
We'll tell you honestly whether your roof needs a full replacement or just a targeted repair — we don't default to the bigger invoice.
Scheduled maintenance catches loose flashing and clogged valleys before the next storm turns them urgent.
Chimney crickets, skylight seals, and valley flashing are common leak points that general repair crews often miss.
We keep this process the same whether it's a single shingle repair or a full Staten Island tear-off, because a predictable process is part of what makes a stressful roof problem manageable.
Call +1-844-212-9199, describe the issue, and dispatch routes it to the nearest available Staten Island crew.
You get a plain-language explanation, not just a number.
Financing and insurance-claim questions are addressed at this stage.
A final walkthrough confirms everything matches the agreed scope.
We could list a dozen more reasons to work with us, but these six are the ones Staten Island homeowners mention most often when they leave a review.
Crews based in Staten Island, NY reach Staten Island faster than out-of-area companies quoting a multi-week wait.
The number you approve in writing is the number on your final invoice, barring an approved scope change.
Certifications stay current so material warranties remain valid after installation.
We'd rather send a crew back for a small fix than leave a homeowner unsure.
We're not your insurance company, but we make that part of the process easier.
Some roofs need a full reroof; plenty just need one honest repair.
Our guarantee covers our labor specifically: if the completed work doesn't match the agreed scope, we correct it at no extra cost.
We also guarantee the number on your estimate — barring a scope change you approve first, that's the number on your invoice.
If you ever need to use the guarantee, the process is a phone call, not a fight.
We stage crews across Staten Island, NY so a storm hitting one part of the region doesn't leave the rest of Staten Island waiting.
When a storm moves through Staten Island, NY and call volume spikes, active leaks get prioritized first while we communicate realistic wait times for everything else.
Homeowners just outside Staten Island proper sometimes assume they're too far for a standard visit, but our dispatch radius usually reaches further than people expect.
"Wind tore off a section of our roof during a night storm. They had it tarped before we even finished the phone call and fixed properly two days later."
— Staten Island Homeowner
"Our adjuster actually commented on how thorough the documentation was. Made the claim process a lot smoother."
— Staten Island Homeowner
"Called at 6am after a bad hailstorm and someone actually picked up the phone."
— Staten Island Homeowner
"Skylight leak two other companies couldn't fix. Roof Repair Smedway found the actual flashing gap on the first visit."
— Staten Island Homeowner
"Chimney cricket repair stopped a ceiling stain that had been there for months."
— Staten Island Homeowner
"Second time using them, this time for a full tear-off after storm damage. Just as straightforward as the first repair job years ago."
— Staten Island Homeowner
Licensed, insured, and dispatched locally across Staten Island, NY — call for a written estimate.
Get Your Free Estimate
